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People-first AI

The Human Work That Makes AI Skills Actually Work (A Case Study)


Welcome back. Today we're spending some time on a fascinating Information Systems journal article on Johnson & Johnson's experience developing an AI skill classification system. There's so much to unpack here, from the importance of identifying current and future-state skills to grounding AI systems in human judgment to how to drive workforce transformation at scale. But I dig into a process that's helpful for all organizations: building a workforce blueprint. Enjoy! --Neil AI @ WORK BRIEFING...
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